Missing role / can't access dashboard
A teammate logged in but they don't see anything. Quick diagnosis.
How role derivation works
REAPER re-reads your Discord guild roles on every request. If a teammate doesn't see your server in their dashboard, the issue is almost always Discord-side.
Common causes
- They aren't actually in the Discord guild that owns the server
- Their admin role was removed (intentionally or accidentally)
- Your guild's role-to-privilege mapping hasn't been configured yet
- They signed in to the wrong Discord account